FAQs

When will my order ship?

We are a small batch, vertically integrated company. We make every single garment in-house. We maintain a limited inventory that is replenished weekly. Some orders are cut and sewn to-order.

* Please note: We are currently experiencing a high volume of orders. Our current turn around time is 15 business days. For a more specific ship window, email us at bronte@richtergoods.com.

How do I track my package?

You can track your package by clicking “track my order” in your shipping confirmation email.

What size am I?

Read our "Size Guide” with detailed product measurements on each product page. If you have additional questions on fit or size, please contact us at bronte@richtergoods.com.

Where are your products made?

We make every garment in-house with our team of expert seamstresses. We design, cut, sew, and fulfill each item from our studio in San Antonio, Texas. 

Where are your fabrics from?

We believe the two most important components to any garment are fit and fabric. We've spent a decade perfecting the fit of our shirts and believe in our off-the-rack tailored fit. We use premium fabrics milled in Japan, Portugal, and Italy. When you touch or wear our garments, you can feel the difference.